Q. Unable to recognize the device under Windows XP.
A. In device manager ->USB controllers ->USB root hub->power management unselect the option that allows windows automatically to turn off the device.If you have more than one root hub you have to unselect the above mentioned option for that hub on which you will connect the device (Diva player, MusicPen or PhotoClip)
View step-by-step illustration

Q. Can't run VideoClip made by PhotoClip or No proper codec found.
A. The used codec is standard MJPEG, which is included in DirectX 8.1 and later. DirectX can be found on "Instalaltion CD" or on http://www.microsoft.com/windows/directx/default.aspx

Q. Why the internal memory of the device is seen less than the actual capacity in Windows Explorer
A.The capacity of your device is reported using the decimal numbering system (1 MB = 1,000,000 bytes and 1 GB = 1,000,000,000 bytes). Both Windows and Macintosh operating systems use the binary numbering system, which results in a lower reported capacity.
Thus even 40GB in Windows are shown as 37.25 GB!

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